Welcome to Nexus Bio Life. We are committed to protecting the privacy and security of researchers' and visitors' information. This Privacy Policy outlines the types of information we collect from you, or that you may provide when you visit our website, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy is designed to help you understand our commitment to your privacy and to ensure you can make informed decisions when using our services. Your use of our website and services signifies that you have read and understood this Privacy Policy.
We collect several types of information to provide and improve our services to you:
a. Personal Information You Provide to Us:
Account and Order Information: When you create an account, place an order, or request information, we collect personal identifiers such as your name, business name, email address, shipping address, billing address, and phone number.
Verification Information: To comply with our Terms and Conditions, we may require you to provide information to verify your identity, age (you must be 21 or over), and your affiliation with a legitimate research institution or scientific organization.
Payment Information: When you make a purchase, your payment details (such as credit card numbers) are provided directly to our third-party payment processors. We do not store or have complete access to your credit card information. We only receive transaction details necessary to confirm payment.
Communications: When you contact us via email or our website's contact forms, we collect the information you provide in your communications, including the content of your message and any attachments.
b. Information We Collect Automatically:
Log and Usage Data: Like most websites, we automatically collect information that your browser sends whenever you visit our site. This may include your computer's Internet Protocol (IP) address, browser type and version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Why we use them: To remember your preferences and various settings, to secure your account, to gather analytical data to improve our services, or to market to site visitors.
Your choice: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
We use the information we collect for various business and commercial purposes, including:
To Fulfill Our Services: To process and ship your orders, manage payments, and facilitate deliveries.
To Manage Your Account: To create and manage your account, provide you with customer support, and send you service-related communications (like order confirmations and shipping notices).
For Verification and Security: To verify your eligibility to purchase our products, to monitor for and prevent fraudulent transactions, and to enforce our Terms and Conditions.
For Communication: To respond to your inquiries and provide you with information you request from us. With your consent, we may also send you marketing communications about products or promotions, from which you can opt-out at any time.
To Improve Our Website: To understand how users interact with our website, to retarget site visitors with marketing, to monitor and analyze usage and trends, and to improve the functionality and user experience of our site.
For Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
With Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as marketing, payment processing, order fulfillment and shipping, data analytics, IT hosting, and email delivery. These service providers are given access to your information only as is reasonably necessary to provide their services and are contractually obligated to protect your information.
For Legal Reasons: We may disclose your information if we believe in good faith that it is required by law, such as in response to a subpoena, court order, or other legal or regulatory process. We may also disclose information to protect the rights, property, or safety of Nexus Bio Life, our customers, or the public.
In Case of Business Transfer: If Nexus Bio Life is involved in a merger, acquisition, financing due diligence, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information for other purposes with your explicit consent.
We have implemented administrative, technical, and physical security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers, and all payment transactions are encrypted using SSL technology.
However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
You have certain rights and choices regarding your personal information:
Access and Correction: You can review and change your personal information by logging into your account on our website. You may also send us an email to request access to, correct, or delete any personal information that you have provided to us.
Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email.
Cookie Management: You can set your browser to refuse or alert you about cookies.
Our website is not intended for or directed at individuals under the age of 21. We do not knowingly collect personal information from children under 21. If we become aware that we have collected personal information from a child under 21, we will take steps to delete that information from our records.
Our website may contain links to other websites not operated or controlled by us. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
Nexus Bio Life reserves the right to immediately terminate your account without notice for product misuse or other violations of our terms. In such cases, pending orders will be canceled, and your account will be deleted from our records. If you believe your account has been terminated for these reasons, you may contact info@nexusbiolife.com.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: info@nexusbiolife.com